Delete Your VitaPaw Data

Developer/App name: VitaPaw

You can request either a full account deletion or selective data deletion. Please follow the instructions below.

Option 1 — Delete Your Account (All Data)

Use this option to permanently delete your account and all associated data.

1. Email us from the address linked to your VitaPaw account.
2. Use subject line: “Delete My VitaPaw Account”.
3. If emailing from a different address, include your account email in the body.

Request Account Deletion

Data deleted in this process

• User profile (name, email, city, DOB, profile image, hashed password)
• All pet profiles & health data
• AI meal generations and history
• Subscriptions and delivery records
• Notification tokens linked to your account

Retention: Data is permanently deleted within 7 business days, including backups.

Option 2 — Delete Specific Data (Keep Account)

Use this option if you want to keep your account active but remove certain data categories.

1. Email us from your account email.
2. Use subject line: “VitaPaw Data Deletion Request (Keep Account)”.
3. In the body, specify which data you’d like deleted (see list below).

Request Data Deletion

Data you may request deleted

• Pet profiles & health data
• AI meal generations and edits
• Subscription history (plan, status, delivery updates)
• Delivery addresses & contact details
• Notification tokens

Data retained if you keep your account

• Your login credentials (email + hashed password)
• Basic profile info (e.g., name) required to maintain account access

Retention: Requested data is permanently deleted within 7 business days, including backups. Logs may be retained only where required by law.

Need Help?

Email Yummin.shin@gmail.com with any questions. You can also review our Privacy Policy for more details.